Perth, Australia, 9 February 2026: Personr Pty Ltd is redefining compliance in Australia, today releasing an industry-leading feature.
Personr’s new Flow Builder sets a benchmark for flexible, compliance-ready customer verification.
This feature empowers Personr customers to have full control over how they design and manage their onboarding journeys and Know Your Customer (KYC) obligations.
Personr Co-Founder and CEO Charlie Westerman said the release represents a major shift for onboarding in Australia.
“Our new Flow Builder represents a fundamental shift in the industry, from static configurations and templates to customer-designed onboarding journeys,” he said.
It makes onboarding truly adaptable. Brand-aligned at the front, and compliance-confident at the core.”
The Flow Builder speeds up the onboarding process, allowing businesses to create flows in minutes, rather than hours.
This significantly improves deployment speed, helps businesses maintain compliance with AUSTRAC regulations and improves clear, consistent customer communication.
"Australian compliance is evolving fast, and Personr is helping to lead that shift,” said Mr Westerman.
We're proud to be among the first moving the industry in this direction, combining customer-controlled configuration with controls compliance teams expect."
The product:
- Removes onboarding delays caused by manual configuration.
- Grants compliance teams full ownership of their KYC processes.
- Reduces reliance on support for day-to-day changes.
- Makes it easier to adapt quickly to regulatory updates.
- Reduces deployment time from weeks to just a few hours, helping teams move faster without compromising compliance.
With the Flow Builder, Personr customers can create their own onboarding journeys by selecting and arranging each step of the KYC process, including ID document capture, selfie and liveness checks, questionnaires, risk assessments, and any additional actions as required.
The onboarding experience can be customised to match a company’s brand and customer experience, while compliance teams retain full control over data sources and AML screening settings, including search criteria and risk rules.
Nick Ahrens, Co-Founder of Personr, said the Flow Builder feature will be game-changing for compliance teams across Australia.
“With the Flow Builder, we have focused on giving businesses a better onboarding experience for their customers,” Mr Ahrens said.
“Customers can design and deploy journeys that feel seamless and on brand, while still meeting Australian compliance requirements.It means faster onboarding, clearer communication, and more confidence for both businesses and the people they onboard.”
The Flow Builder will be available to Personr customers from February 9th 2026.
For more information, please contact the Personr team.
For Media Enquiries:
Artemisia Blythe
Marketing Lead
arte@personr.co
