Artificial intelligence is no longer a future state for financial services — it’s already embedded in how risk is identified, managed and governed.

This week, Commonwealth Bank of Australia became the first Australian bank to publicly release a detailed report on how it is ideating, developing and deploying AI at scale, with a strong focus on responsible use and risk management.

For risk and compliance leaders, this offers rare insight into how AI governance frameworks are being operationalised in practice — from fraud and scam prevention to customer protection and workforce capability.

As AI adoption accelerates, transparency and shared learning across the ecosystem will be critical.

Read the full report here: https://www.commbank.com.au/articles/newsroom/2026/02/cba-approach-to-adopting-ai-report-announcement.html